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We value our clients and understand that circumstances may require cancellations or refunds. Below is our official policy:
1. Cancellation
- Services can be canceled within 24 hours of placing an order.
- Once a project has started or deliverables have been shared, cancellation is not possible.
2. Refund
- Refunds are issued only if work has not started and the cancellation is within 24 hours.
- No refunds are applicable once work has commenced.
- Retainer services require a 7-day cancellation notice before the next billing cycle.
3. Contact Us
For any cancellation or refund requests, email us at: info@nexormarketing.com